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Thursday, May 28
 

8:00am CDT

Coping with Transitions in the Workplace
Thursday May 28, 2026 8:00am - 9:30am CDT
Change in the workplace is inevitable, but even positive changes can induce feelings of fear, uncertainty, and anxiety. Humans are wired to resist change and feel comfort with the status quo, even when change is needed. This course will explore strategies to manage uncertainty and cope with the stress that inevitably accompanies periods of change. It will offer insight into human behavior and practical tips to boost resilience and thrive amidst workplace change.
Speakers
MR

Michael Roberson

Blue Cross and Blue Shield
Thursday May 28, 2026 8:00am - 9:30am CDT
Room 517

10:00am CDT

Communicating Effectively with Professionalism
Thursday May 28, 2026 10:00am - 11:30am CDT
Whether at work or play, with friends or intimate partners, communication plays a critical role. Effective communication and enhance relationships, deepen connections, and build trust. In contrast, poor communication skills may contribute to conflict, disconnection, and mistrust. This session will explore different communication styles and identify the best style to use in most situations. It will teach how to approach difficult conversations at work with professionalism to achieve the optimal outcome. Participants will walk away with specific tools for engaging assertively with others in any setting.
Speakers
MR

Michael Roberson

Blue Cross and Blue Shield
Thursday May 28, 2026 10:00am - 11:30am CDT
Room 517

12:30pm CDT

The Power of Empathy in the Workplace
Thursday May 28, 2026 12:30pm - 2:00pm CDT
This course is designed to enhance interpersonal skills and foster a positive work environment. Participants will explore the impact of empathy on communication, team collaboration, and overall workplace well-being. Participants can expect to develop a deeper understanding of empathetic practices to create a more supportive and resilient workplace culture.
Speakers
MR

Michael Roberson

Blue Cross and Blue Shield
Thursday May 28, 2026 12:30pm - 2:00pm CDT
Room 517

2:30pm CDT

Managing Adult Emotions
Thursday May 28, 2026 2:30pm - 4:00pm CDT
Working with children can be rewarding, but it can also be challenging emotionally. This course equips professionals with strategies to effectively manage their emotions while engaging with children in various settings. Participants will explore the emotional challenges of working with children, learn techniques to regulate stress and maintain composure, and develop the necessary skills to foster positive interactions as we focus on self-awareness, emotional intelligence, and utilize tools to create a supportive and constructive environment for both the professional and the child.
Speakers
MR

Michael Roberson

Blue Cross and Blue Shield
Thursday May 28, 2026 2:30pm - 4:00pm CDT
Room 517
 
Olathe Summer Conference 2026
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